Last Updated: July 12, 2018
Motion Solutions respects your concerns about privacy and values the relationship we have with you. This Privacy Notice describes the types of personal information we collect online on Motion Solutions Websites (the “Site”), and offline, how we use the information, with whom we share it, and the choices and rights available to you regarding our use of the information. We also describe the measures we take to protect the security of the information, how long we retain it, and how to contact us about our privacy practices and to exercise your rights.
What information do we collect?
The types of Personal Data that we may collect while you use the Motion Solutions Site are described in this section and include both information that you provide to us and information that we collect automatically when you use the Motion Solutions Site.
For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.
You may contact Motion Solutions to ask questions, discuss your concerns, or report issues regarding our products or services. If you communicate with or request information from Motion Solutions, you may be prompted to provide your contact information as well as Personal Data that is relevant to your request.
Do I need to register on the site?
You do not have to register for a service or program to receive much of the information available through the Motion Solutions Site. However, some of our content is available only to registered or identified users and will require you to provide specific information about yourself to access this information or service.
What do we use your information for?
To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means. We will use the information we obtain through the Site as needed to fulfill our contractual obligation to provide you with the products and services you request. We also will use the information we obtain through the Site if we have a legitimate interest to do so, including to support the following functions and activities:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions and/or provide information related to orders
- To respond to and communicate with you about your inquiries and requests and provide information you request
- To operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products or services; managing our communications; and performing data analytics).
- To communicate with you about, and administer your participation in, surveys, events, programs, and webinars
- To display content on our site
- To process employment, education and other background information when you inquire about employment with Motion Solutions
- To send periodic marketing communication emails
Do we ever collect information from publicly available sources?
We may collect personal data about you through publicly available sources such as LinkedIn or ZoomInfo.
Do we ever record your IP address?
We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Motion Solutions Site. An IP address identifies the electronic device you use to access the Motion Solutions Site. Your IP address allows us to maintain communication with your computer as you navigate the Motion Solutions Site and to customize content. This information is also used to identify account-level data such as company name.
We also collect information about your use of the Motion Solutions Site through tracking technologies such as cookies. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. Some of our online advertising takes place through Google Display Advertising and/or Microsoft Bing Ads. As part of this program, we use Google Analytics features such as remarketing. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user’s past visits to the Motion Solutions Site. Cookies are also used to help us remember and process the items in your shopping cart.
To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Site and deleting or disabling them will reduce the site’s functionality.
Do we disclose any information to outside parties?
We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.
Affiliates, vendors and suppliers
We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Motion Solutions. We will not authorize these parties to use your Personal Data for any purpose that is not related to Motion Solutions and its related affiliate’s business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtained in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.
Change in organization
Law and legal requirements
We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on a lawful disclosure request, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
How long do we retain website data?
To the extent required by applicable law, we will retain your personal information for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. We do not knowingly allow children to order our products or services, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
Do you use data collected for site analytics and improvement?
We use information collected online through cookies and other automated means to (i) customize our users’ visits to our Site, (ii) deliver content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (iii) manage our business. We also use this information to help diagnose technical and service problems, administer our Site, identify users of our Site, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our Site, how users navigate through our Site, and how we may tailor our Site to better meet the needs of our users.
We use third-party web analytics services on this Site, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit https://support.google.com. Google has also created a browser add-on that allows you to opt-out of Google Analytics on any site. You can download it here: https://tools.google.com/dlpage/gaoptout.
What are my privacy choices?
You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you.
To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact us by emailing us at [email protected]. You may also send a letter to the address provided below.
For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your local data protection authority, if applicable. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.
What data security can I expect?
Motion Solutions maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Motion Solutions Site. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Motion Solutions cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to the Motion Solutions Site, you must weigh both the benefits and the risks.
Third-party sites and social media plug-ins
This Privacy Notice does not apply to Motion Solutions Sites that are not owned by or managed by Motion Solutions or to third-party websites to which the Motion Solutions Site may link. Motion Solutions makes no representation or warranty as to the accuracy or any other aspect of the information on those linked websites. No link to another site should be construed as an endorsement or recommendation of any information, goods or services referred to.
Changes to our privacy notice
We will only use Personal Data in the manner described in this Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, this Privacy Notice may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the Notice when it was most recently updated.
Data Protection Officer
Aliso Viejo, California 92656